Privacy Policy for Dental Compliance System

Last Updated: November 6, 2025

1. Introduction

Welcome to the Dental Compliance System (“we,” “us,” or “our”), a product developed and operated by SmartWebix (Pvt) Ltd.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you access or use our Dental Compliance System and related services (the “Platform”).

By using our Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.


2. Scope

This Privacy Policy applies to:

  • Users who register or access the Dental Compliance System

  • Dental clinics, practitioners, and staff using our compliance management features

  • Visitors to our website https://www.smartwebix.com


3. Information We Collect

We collect personal and non-personal information to provide a secure and efficient compliance system. The information we collect may include:

(a) Account Information

  • Full name, email address, contact number

  • Clinic or practice details

  • User role (e.g., administrator, staff, auditor)

  • Login credentials (encrypted)

(b) Compliance and Operational Data

  • Uploaded documents and training records

  • Audit checklists, responses, and signatures

  • Date and time of compliance submissions

  • User activity logs and change tracking

(c) Technical Data

  • Browser type, device information, and operating system

  • IP address and access timestamps

  • Usage analytics for system improvement

(d) Communication Data

  • Support queries, feedback messages, or emails sent to our support team

  • Responses to surveys or feedback forms


4. How We Use Your Information

We use collected data for the following purposes:

  • To provide and maintain the Platform — enabling secure login, compliance tracking, and data storage.

  • To improve our services — analyzing usage to enhance user experience and performance.

  • To ensure legal and regulatory compliance — maintaining accurate audit trails and data integrity.

  • To communicate with you — sending notifications, updates, and support responses.

  • To secure the Platform — detecting unauthorized access, fraudulent use, or security issues.

We do not sell, rent, or trade your personal data to third parties.


5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for processing your data includes:

  • Your consent to use the Platform

  • The performance of a contract (providing compliance services to your dental practice)

  • Legal obligations related to data retention or regulatory compliance

  • Our legitimate interests in operating, maintaining, and improving the Platform


6. Data Storage and Security

We take data protection seriously and apply strict measures to secure your information.

  • Data is stored on secure servers with restricted access.

  • Sensitive data (such as credentials) is encrypted in transit and at rest.

  • Access is limited to authorized personnel under confidentiality agreements.

  • Regular security reviews and system audits are conducted.

Despite our efforts, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.


7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy, or

  • Comply with legal, tax, or regulatory requirements.

When data is no longer required, it is securely deleted or anonymized.


8. Sharing and Disclosure

We may share limited information with trusted third parties only when necessary to deliver our services, such as:

  • Cloud hosting and backup providers

  • Analytics and monitoring services

  • Email and communication systems

These service providers are bound by confidentiality and data protection agreements and cannot use your data for any purpose other than supporting the Platform.

We may also disclose information:

  • If required by law or court order

  • To prevent fraud, misuse, or security breaches

  • In connection with a merger, acquisition, or company restructuring (with notice provided to users)


9. International Data Transfers

As a global digital service, data may be processed or stored on servers located outside your country.

We ensure all data transfers comply with applicable privacy laws, including use of secure transfer mechanisms and data protection agreements.


10. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data

  • Correct or update inaccurate information

  • Request deletion (“right to be forgotten”)

  • Withdraw consent at any time

  • Restrict or object to data processing

To exercise your rights, please contact us at privacy@smartwebix.com.
We will respond within a reasonable time and in accordance with applicable laws.


11. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and maintain platform functionality.
For detailed information, please review our Cookies Policy (link to your cookies-policy page).


12. Children’s Privacy

The Dental Compliance System is intended for use by dental professionals and authorized staff only.
We do not knowingly collect or process personal data from children under 16.
If we become aware of such data being collected, it will be promptly deleted.


13. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal requirements, new features, or changes in our business operations.
The revised version will be posted here with an updated “Last Updated” date.

We encourage you to review this page regularly to stay informed about how we protect your information.


14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

Dental Compliance System (by SmartWebix Pvt. Ltd)
? Email: privacy@smartwebix.com
? Website: https://www.smartwebix.com
? Address: [Insert Business Address Here]