Cookies Policy for Dental Compliance System

Last Updated: November 6, 2025

1. Introduction

This Cookies Policy explains how Dental Compliance System (“we,” “us,” or “our”), a platform developed and operated by SmartWebix (Pvt) Ltd, uses cookies and similar technologies to deliver, secure, and improve our services.

By using the Dental Compliance System, available at https://www.smartwebix.com or through your organization’s access portal, you agree to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you access a website or web application.
They help us identify your browser, remember your preferences, maintain security, and provide essential functionality for a smooth compliance management experience.

Cookies can be:

  • Session cookies – deleted when you close your browser

  • Persistent cookies – stored until they expire or are manually deleted

3. Why We Use Cookies

We use cookies to ensure the Dental Compliance System works properly and securely. Specifically, we use cookies to:

  • Keep you logged in securely to your account

  • Maintain the integrity of compliance forms and submissions

  • Remember your system preferences and role settings

  • Improve platform performance and user experience

  • Gather anonymous analytics to optimize training and audit features

4. Types of Cookies We Use

(a) Essential (Strictly Necessary) Cookies

These cookies are required for the core functionality of the Dental Compliance System. Without them, certain parts of the platform will not operate correctly.

Examples:

  • User session authentication

  • Security validation tokens

  • Form submission and access control

(b) Performance and Analytics Cookies

These cookies help us understand how dental professionals and staff interact with the platform, enabling us to improve efficiency and usability.

Examples:

  • Google Analytics or internal analytics for feature usage

  • Monitoring page load times and user navigation patterns

All analytics data is aggregated and does not identify individual users.

(c) Functional Cookies

These cookies enhance your experience by remembering your preferences and custom settings.

Examples:

  • Remembering last opened compliance module

  • Saving preferred view (e.g., list or grid mode)

  • Retaining selected dental clinic or branch

(d) Communication and Support Cookies

If you access our support chat, helpdesk, or embedded training videos, third-party cookies may be placed for communication and performance tracking.

Examples:

  • Intercom or chat tool session cookies

  • YouTube or Vimeo cookies for embedded tutorials

5. Third-Party Cookies

Some features in the Dental Compliance System rely on trusted third parties. These third parties may use cookies under their own privacy policies.

We may use:

  • Google Analytics – for aggregated system usage reports

  • Vimeo/YouTube – for training and compliance video playback

  • Live Chat or Helpdesk Tools – for technical support

You can review their respective policies for details on how they handle your data.

6. Managing Cookies

You can control, disable, or delete cookies in your browser settings. Most browsers allow you to:

  • Block specific cookies

  • Clear existing cookies

  • Notify you before a cookie is stored

Please note that disabling essential cookies may prevent the Dental Compliance System from functioning properly, including login, data entry, and access to secure modules.

For guidance on managing cookies, visit:

7. Updates to This Policy

We may update this Cookies Policy periodically to reflect system improvements, legal changes, or technical updates.
Any revisions will be published here with an updated “Last Updated” date.

8. Contact Us

If you have any questions about our use of cookies or related privacy matters, please contact:

Dental Compliance System (by SmartWebix)
? Email: support@smartwebix.com
? Website: https://www.smartwebix.com
? Address: [Insert Business Address Here]